Multiassistance bases its network management on one overriding philosophy – The network must be motivated to perform.

There are three simple rules:

1. Provide a sustainable value, volume and variety of work.
2. Prompt & regular payment – Multiassistance, with the support of clients, provides the best payment terms in this sector.
3. Reduce bureaucracy – Multiassistance has taken the paperwork out of the builders’ hands and does it for them.

In addition, Multiassistance has developed a number of unique tools to monitor and manage its network.

The partnership approach also includes regular management reviews, systematic demand and capacity planning, performance rating and rewarding service excellence and transparency in all of our dealings.

The trade professional Extranet is an internet-based tool that allows trade professionals to input information directly into Multiassistance’s operating system.

1. Improved communication with the network
2. On-line, real time job management
3. Efficient and effective job authorisation
4. Effective and efficient invoicing process
5. Reduced duplication of data entry
6. No set-up costs for supply chain
7. Greater control through on-line auditing capability
8. Reduced job lifecycle