Multiassistance has built successful long term partnerships with a large number of UK Insurers. These partneships are based upon a close understanding of our clients' values and needs, and a strong focus on driving service quality and reducing costs through continous improvement initiatives.
Multiassistance’s Account Management team is trained to understand client requirements – from individual claim doctrines through to communication techniques, and to support their business objectives.
Comprehensive management information is provided as a matter of course, together with industry comparisons.
MULTIACCESS is a system designed for Multiassistance’s insurance clients. It gives a transparent view into every aspect of the claim, from a communication log through to the photos taken on site by the trade professional. Multiaccess also has the functionality to allow clients to validate directly and simply.