A significant number of tools have been developed to ensure a tight control of costs

• Recommended price tables maintain a consistent application of prices across the network
  
  
• All reports require photographic evidence to help clarify the liability of the claim
  
  
• All estimates are reviewed and revised by our in-house technical team, only work approved can be carried out by the trade professional
  
  
• On site inspections both pre and post repair allow information to be double-checked
  
  
• Comprehensive performance indicators allow costs to be monitored and managed through exceptions
  
  
• 10% of all works carried out by each trade professional are subject to desk-top auditing, further ensuring that no leakage occurs
  
  
• Established horizontal supply chain partnerships allow materials costs to be controlled and managed much more effectively
  
  

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